Clinical Services
January 2024 Update
Clinical services update
This page is updated monthly. Please thoroughly read our frequently asked questions (FAQ) at the bottom of this page.
Please keep in mind that we have a 6 month wait for therapy services in English. The wait is longer for Spanish therapy services. Fill out the Clinical Intake Form to join the waitlist. As of August 1st, 2023, we have implemented a service time limit policy for our clinical therapy and case management services. Read more about the new policy in out FAQ section.
For more resources, call our Confidential Intake Line, where you will be asked to leave us a message and we will return your call in 7 business days.
Read our Privacy Notices in English and Spanish.
Covid-19 and facility update
We are offering in-person and virtual therapy! Rainbow has settled in our new Concord location at 2380 Salvio Street, Suite 301, Concord CA 94520. If you would like to stop by the new space, we are open Monday through Friday from 10am-3pm.
Overview of services
Due to the experiences of rejection & discrimination encountered by LGBTQ*IA+ individuals, it is vital to have a safe space to explore these issues. Rainbow offers hope when it is most needed.
We provide clinical and peer groups for LGBTQ*IA+ to promote acceptance, bring people together, and improve communication.
Rainbow delivers outpatient mental health services, specifically serving lesbian, gay, bisexual, transgender, and questioning LGBTQ*IA+ communities. We offer:
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Individual therapy
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Relational therapy
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Group therapy
Contra Costa Health Plan Medi-Cal accepted. We have a one-year service limit for our clinical services, including case management.
Confidential Intake Line*
Call (925) 692-2056 • not a crisis line
Call our Confidential Intake Line to get connected to services, community resources, or general information. When contacting our Confidential Intake Line, you will be asked to leave a message, and we will get back to you within 7-10 business days to discuss your needs. Please read our Frequently Asked Questions section for more information.
* We are not a crisis center and cannot respond as such. If you are in crisis go to your nearest emergency room or dial 911.
Support and peer groups
View our Adult and Youth groups →
In addition to therapy, we have different (in-person and virtual) support and peer groups for people to connect with others in the community in a positive space.
Online intake form (~6 month wait for therapy services)
Intern training program
Our intensive clinical training program is geared to support masters interns seeking licensure in marriage and family therapy, professional clinical counseling, and clinical social work. Individual clinical supervision, group supervision, didactic trainings, agency wide in-services, interdisciplinary clinical meetings, cultural competency trainings, peer chart review, and staff meetings are components of the training program.
Trainees and associates commit to providing at least 10 clinical hours per week. Time commitments range from one academic year to one calendar year. Rainbow prioritizes culturally humble services, and we actively recruit interns who can provide services in Spanish and English. Please let us know if you have language capabilities.
Due to our staffing, we are unable to provide supervised clinical training for clinical psychology PhD and PsyD candidates and interns.
Individuals who are interested in a training position should submit the following materials to Director of Clinical Services, Nicole Lapointe at nicole@rainbowcc.org
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Cover letter that describes your previous experience and interest in working with the LGBTQ*IA+ community
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Resume
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Offers are contingent upon a LiveScan background check and TB test
Our team is comprised of clinicians who are at different levels of training and experience. At Rainbow, we work with and guide clinicians from trainees until they become licensed clinicians.
Other Community Services
Contra Costa County’s Mental Health Access Line
Mental health and substance use services, referrals, and general information, 24/7 services—1-888-678-7277.
Contra Costa Crisis Center trained and supportive counselors are available to provide emergency support. Language interpretation services are available Monday-Friday from 9-5 pm.
Contra Costa Crisis Center
Suicide Prevention, 24/7 services—1-800-273-TALK (8255) or 1-800-SUICIDE (784-2433)
Crisis Intervention, 24/7 services—1-800-833-2900
211 Phone Access Line
Dial 211 or visit www.211database.org
Information is available 24/7 for local health and social services. Contra Costa Crisis Center responds to these non-911 calls.
Trevor Project
Call 1-866-488-7386, text START to 678-678, or chat.
24/7 crisis counseling is available and free.